This policy explains what personal data we collect through abbco.pl, why we collect it and what rights you have. We comply with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
1. Data controller
The controller of your personal data is ABBCO, ul. Stanisławy Wysockiej 9, 31-580 Kraków, Poland, tax ID (NIP): 9451058302. For any matters concerning personal data you can contact us by e-mail: abbco@abbco.com.pl, by phone: 12 649 32 33 or by post at the address above.
2. What data we collect and why
- Contact form – name, e-mail address, phone number and message. We process them to answer your question, prepare a quote or book a visit (Art. 6(1)(b) GDPR – steps taken before entering into a contract, and Art. 6(1)(f) GDPR – our legitimate interest in responding to enquiries).
- Phone and e-mail contact – we process the data you give us in order to handle your request (Art. 6(1)(b) and (f) GDPR).
- Providing services – if you use our services (e.g. tyre change, storage, repair), we process the data needed to carry them out and settle payment, including issuing accounting documents (Art. 6(1)(b) and (c) GDPR).
- Visit statistics – anonymous or anonymised data on how you use the website (e.g. pages visited, device type), collected by analytics tools (Art. 6(1)(a) GDPR – your consent, where required).
3. How long we keep data
- Form messages and correspondence – for as long as needed to handle the matter, no longer than 12 months after the last contact, unless a contract is concluded.
- Data related to a completed service – for the period required by tax and accounting law (usually 5 years from the end of the tax year) and until any claims become time-barred.
- Analytics data – according to the analytics tool settings, no longer than 14 months.
4. Who we share data with
We do not sell your data. It may only be shared with parties that help us run the website and the business, and only to the extent necessary:
- hosting and e-mail providers,
- Google (Google Analytics, Google Maps, Google Fonts),
- Automattic (Jetpack – website statistics and security),
- our accounting office and IT service providers,
- public authorities, where required by law.
Some of these providers (e.g. Google, Automattic) may process data outside the European Economic Area. This is based on standard contractual clauses approved by the European Commission or an adequacy decision (EU-US Data Privacy Framework).
5. Your rights
You have the right to:
- access your data and receive a copy,
- have your data rectified (corrected),
- have your data erased,
- restrict processing,
- data portability,
- object to processing based on legitimate interest,
- withdraw consent at any time (without affecting the lawfulness of processing before withdrawal),
- lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, Poland).
To exercise your rights, write to us at abbco@abbco.com.pl.
6. Do you have to provide data?
Providing data is voluntary, but without it we won't be able to reply to your message or carry out a service. We do not make automated decisions about you or use profiling.
7. Cookies
This website uses cookies – small files stored on your device. We use them to make the website work properly, load faster and to produce anonymous visit statistics. You can delete or block cookies at any time in your browser settings, although this may affect how some features of the website work.
The website also contains embedded content from other services (e.g. Google Maps). It behaves as if you had visited that service directly and may set its own cookies.
8. Changes to this policy
We may update this policy, for example when the law or the way the website works changes. The current version is always available on this page.
Last updated: 8 October 2026